FAQs

Getting started

New to Soul Pilates

Do I need prior Pilates experience?

Not at all. If you're new to reformer Pilates, Foundations in Flow is the right place to start—it's designed for first-timers and anyone who wants to deepen their connection to the fundamentals. All classes welcome a range of levels, and instructors offer modifications so you can work at your own pace.

Which class level should I start with?

Not at all. If you're new to reformer Pilates, Foundations in Flow is the right place to start—it's designed for first-timers and anyone who wants to deepen their connection to the fundamentals. All classes welcome a range of levels, and instructors offer modifications so you can work at your own pace.

What should I wear?

Comfortable clothing that allows full range of motion. Grip socks are required—we sell them at the studio if you forget.

Can I try a class before committing to a membership?

Yes. Start with three classes for $40. Book directly through our schedule.

How do I book a class?

Book through our online schedule. Select your class time and reserve your spot. If you need childcare, add it during the booking process.

Booking + Cancellations

Scheduling and policies

What if I need to cancel?

Cancel at least 6 hours before class at no charge. Cancellations within 6 hours or no-shows incur a $20 fee. Pay the fee and your class credit is returned for rebooking—if not, the credit is forfeited. Memberships can be canceled anytime. You'll retain access through the end of your current billing cycle.

What if I’m running late?

Classes begin promptly. If you arrive more than 5 minutes after start time, we won't be able to admit you, and a $20 late fee applies. Pay the fee and your class credit is returned for rebooking—if not, the credit is forfeited.

What is the minimum age to take a class?

You must be at least 16 years old to take classes. If you're under 18, a parent or guardian will need to sign a liability waiver before your first class.

pricing + memberships

Classes, packs, and memberships

How are memberships billed?

Memberships are billed every four weeks from your purchase date. Classes must be used within each billing cycle and do not roll over.

Do class packs expire?

No. Your classes are yours to use whenever you're ready.

What’s included with private training?

Private sessions are one-on-one reformer instruction tailored to your goals. Sessions can focus on form refinement, injury recovery, specific skill development, or personalized programming.

soul kids

Onsite childcare

How does childcare work?

Book a childcare spot when you reserve your class. Arrive 10 minutes before your session, check in at the front desk, and bring your child to the childcare room. Our staff will handle the rest for the full 45 minutes you're in class. The childcare room is snack-free to keep all children safe from allergens—bottles and water are always welcome.

Do I need to reserve a childcare spot?

Yes. A reservation is required for every child to ensure capacity for class. You can book a one-time visit or a monthly membership through Soul Kids when you reserve your Pilates class.

What should I bring for my child?

Pack a diaper bag with diapers, wipes, a change of clothes, any comfort items, and bottles if needed. If your child is still in the potty training stage, please have them wear a pull-up for the session and pack an extra outfit.

What if my child has never been in group childcare before?

That's okay. Our staff are experienced with first-time drop-offs. You're welcome to stay for a few minutes during the transition if it helps your child feel comfortable. If they continue to struggle, we'll come get you from class.

Can I check on my child during class?

Our staff are with your child for the full class. If they need you, we'll come get you. If you feel you need to check in, you're welcome to step out at any time.

What if I need to cancel my class—does that cancel childcare too?

Childcare reservations are separate from your class booking. If you cancel your class, remember to cancel your childcare reservation separately.

Can I book Soul Kids through ClassPass?

Soul Kids isn't available through ClassPass, but your child is still welcome. Book their spot directly on Momence for the same class time as your ClassPass booking.

3 classes for $40

Build your foundation and find your rhythm.

Claim offer

Pricing for every situation

Memberships, class packs, drop-ins, and childcare rates.

View pricing